If a family member gets lost, report to a member of the front desk staff and request an alert to all staff members who may be able to assist in searching.

Give them as much information as possible including gender, age, race, clothing description, last known location, direction of travel, if known, and communication abilities (verbal/non-verbal/understands verbal communication).

It is recommended that you have a recent photo available on your mobile device so that you can share it with the resort team.

In normal circumstances GPS functions throughout the premises and there are no “blind spots.”

Stay at the front desk. This will enable the resort team to locate you as soon as possible once your family member has been located.